Privacy Policy

1. Who we are

CloverReport is an educational technology platform focused on practical computer skills, digital organization, workspace setup, and safe everyday technology use. For the purposes of data protection law, CloverReport is the data controller responsible for the processing described in this Privacy Policy.

Controller contact details: CloverReport, 1 Grand Canal Square, Dublin 2, D02 P820, Ireland. Phone: +353 1 912 3400. Email: [email protected].

This policy applies to our website and related pages linked from the site navigation, including Guides, Workshops, Resources, and FAQ. It does not apply to third-party sites that may be linked from our pages.

2. Cookie categories (three tiers)

Cookies are small text files stored on your device. We also use similar technologies such as pixels and conversion tags where described. Our cookie approach is divided into exactly three categories. You can control non-essential categories at any time via the “Manage cookie preferences” link in the footer.

2.1 Essential cookies

• Purpose: core site functionality, security, session management.
• Examples: session_id, csrf_token, cookie_consent_status.
• Consent required: NO, activated automatically.
• Retention: session duration or up to 12 months for preference storage.

Essential cookies help the site load reliably, remember your cookie choices, and protect the website from misuse. Without these cookies, some features may not function correctly.

2.2 Analytics cookies

• Purpose: measuring traffic, user behavior, site performance.
• Tools: Google Analytics 4.
• Examples: _ga, _ga_XXXXXXX, _gid, _gat.
• Consent required: YES, activated only after user accepts.
• Retention: up to 14 months.

Analytics cookies help us understand which guides are most useful, which pages are hard to navigate, and how to improve site structure for beginners. We use analytics results to improve learning content and website performance.

2.3 Marketing / advertising cookies

• Purpose: remarketing, personalized ad delivery, conversion tracking.
• Consent required: YES, activated only after user accepts.
• Retention: up to 540 days (Google Ads default).

Marketing cookies may be used to show ads to people who previously visited our website and to measure which ads lead to actions on the site. Marketing cookies are never activated until you provide consent.

3. Marketing cookies: required disclosures

The statements below describe how advertising cookies and related tracking work. They are provided in clear language so you can understand what happens when marketing cookies are enabled.

Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet.

We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms.

We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit.

Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network.

We use the following tracking technologies on this website:

• Cookies (first-party and third-party)
• Tracking pixels (Google Ads tag / gtag.js, Meta Pixel)
• Device identifiers (browser fingerprint, IP address)
• Conversion event tags

We use conversion tracking to understand which advertisements lead to actions on our website such as form submissions, calls, or purchases. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta.

Advertising and analytics technologies active on this site:

• Google Ads (gtag.js / Google Tag Manager)
• Google Analytics 4
• Google Remarketing Tag
• Meta Pixel (Facebook / Instagram)

You may opt out of personalized advertising at any time:

• Google Ads Settings: https://adssettings.google.com
• Your Online Choices (EU): https://www.youronlinechoices.eu
• Network Advertising Initiative: https://optout.networkadvertising.org
• Digital Advertising Alliance: https://optout.aboutads.info

Opting out does not remove ads entirely. You will continue to see non-personalized advertisements.

Cookie preference management: Use the clearly visible link labeled Manage cookie preferences in our website footer to open the cookie preferences panel. In that panel you can accept or reject each category independently.

4. Consent requirements

Our consent banner offers three options: “Accept All”, “Reject Non-Essential”, and “Manage Preferences”. Analytics and marketing cookies are not activated until you accept. If you reject non-essential cookies, only essential cookies remain active.

Your choice is stored in localStorage for 12 months. You can revisit your choices at any time through the cookie preferences panel. The banner links directly to this Privacy Policy so you can read more before deciding.

By clicking 'Accept All Cookies', you consent to the storing of cookies on your device for analytics and advertising purposes, including personalized advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal.

Users in the European Economic Area and the United Kingdom receive this consent notice in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent under GDPR Article 6(1)(a). Consent is recorded with a timestamp and may be audited upon request.

You may withdraw consent at any time by clicking 'Manage cookie preferences' in the website footer, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.

5. Data Sharing with Advertising Partners

We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:

• Google LLC: cookie identifiers, conversion events, anonymized behavioral data, remarketing lists. Governed by Google's Privacy Policy: https://policies.google.com/privacy
• Meta Platforms, Inc.: pixel events, conversion data, custom audiences. Governed by Meta's Data Policy: https://www.facebook.com/privacy/policy

We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only, not resold to unaffiliated third parties.

Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly.

6. Lead Forms and Contact Requests

When you submit a contact form, request a quote, or register interest in our services, we collect the information you provide. This typically includes: full name, email address, phone number, and your message.

Legal basis: consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).

Retention: form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.

You may request deletion of your data at any time by contacting us at the email address in this policy.

A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy.

7. Google Services and Advertising

This website uses the following Google services:

• Google Analytics 4: collects anonymized usage data, device info, and behavioral signals. IP anonymization is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
• Google Ads Conversion Tracking: records when a user completes a defined action (form submission, call, purchase) after clicking one of our ads. This data is used solely for measuring ad campaign performance.
• Google Remarketing: allows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation).
• Google Tag Manager: deploys tracking tags on our behalf. No personal data is collected by GTM itself; it acts as a container for the tags listed above.

Google's advertising products are governed by: https://policies.google.com/technologies/ads

8. Meta Advertising Services

This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:

• Page views and time on site
• Specific conversion events (form submissions, purchases)
• Custom audience membership for retargeting purposes

We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.

Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy

To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/

9. Prohibited content self-declaration

This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full.

10. Landing page integrity statement

The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.

11. Children's privacy

This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at the address in this policy if you believe we have received data from a minor.

12. International data transfers

Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.

These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly.

13. User rights (GDPR Articles 15-22)

If you are located in the EEA or UK, you have the following rights:

• Access (Art. 15): request a copy of data we hold about you
• Rectification (Art. 16): correct inaccurate or incomplete data
• Erasure (Art. 17): request deletion ('right to be forgotten')
• Restriction (Art. 18): limit how we process your data
• Portability (Art. 20): receive your data in a structured, machine-readable format
• Objection (Art. 21): object to processing based on legitimate interest
• Withdraw consent (Art. 7.3): revoke consent at any time without penalty

To exercise any right, email us at the contact address provided in this policy. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority:

• EU users: https://edpb.europa.eu
• UK users: https://ico.org.uk

14. What data we collect

Depending on how you use the website and which cookie categories you enable, we may collect the following data:

• Full name
• Email address
• Phone number
• IP address
• Browser type and version
• Device type and operating system
• Cookies and tracking identifiers
• Usage data (pages visited, time on site, click paths)
• Form submission content
• Conversion events (form submits, calls, purchases)

We do not request sensitive categories of personal data through this website. Please avoid including unnecessary personal details in messages when contacting us.

15. Legal basis for processing (GDPR Art. 6)

We process personal data using the following legal bases:

• Contact form data: consent (Art. 6.1.a) and contract performance (Art. 6.1.b)
• Analytics data: consent (Art. 6.1.a)
• Marketing/remarketing data: consent (Art. 6.1.a)
• Security and fraud prevention: legitimate interest (Art. 6.1.f)

Where legitimate interest is used, we balance our interest in protecting the site and preventing misuse against your rights and expectations. You can contact us to request more information about this assessment.

16. Retention periods

We retain personal data only as long as needed for the purposes described. Specific retention periods include:

• Contact form submissions: 2 years
• Analytics data (GA4): 14 months
• Marketing cookies (Google Ads): up to 540 days
• Email communications: duration of relationship + 1 year
• Server logs: 90 days
• Cookie consent records: 3 years (audit requirement)

If legal obligations require longer retention, we will retain the relevant data as necessary and restrict access to it.

17. Changes to this policy (policy metadata)

We may update this Privacy Policy from time to time to reflect changes to the website, legal requirements, or the technologies we use. When we plan material changes, we will notify users via a homepage banner at least 14 days before the changes take effect.

This page includes the required metadata: Last Updated and Effective Date are both January 15, 2026. This policy is written in plain language for clarity and transparency, and it is intended to meet advertising platform and regulatory expectations for privacy disclosure.

18. Contact

If you have questions about this Privacy Policy, want to withdraw consent, or want to request access, correction, or deletion of your personal data, contact us:

• CloverReport
• 1 Grand Canal Square, Dublin 2, D02 P820, Ireland
• Phone: +353 1 912 3400
• Email: [email protected]

For cookie controls, use the “Manage cookie preferences” link in the footer. You can also choose to clear cookies in your browser settings. Where you withdraw consent, we will stop using analytics and marketing cookies going forward.